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Innerwink

Delete your account

You can delete your Innerwink account and all of its data yourself, inside the app, at any time. This page explains how and what happens.

How to delete your account in the app

  1. Open Innerwink on your iPhone.
  2. Go to Profile, then Settings.
  3. Open Privacy and data.
  4. Tap "Delete my account and data".
  5. Read the explanation and confirm. This cannot be undone.

What is deleted

When you confirm, your account is closed at once and cannot be used or created again automatically. We then delete or anonymize:

  • your choices, readings, saved items and reading progress;
  • your profile and preferences, including any name, age range, gender or country you entered;
  • your notification device tokens and any prepared data exports;
  • the link between you and your support requests;
  • your anonymous Firebase identity and your RevenueCat customer record;
  • the usage analytics of this installation, by asking Google to delete it, if you had allowed analytics.

What stays

We keep only a minimal technical marker of the anonymous identifier so that the deleted account cannot be created again automatically, and anything the law requires us to keep. Apple keeps its own purchase records under its own policies. Deletion at our service providers can take a little longer than in the app.

Cancel your subscription separately

Deleting your account does not cancel an Innerwink+ subscription, because it is billed by Apple. To stop it, open Settings on your iPhone, tap your name, then Subscriptions, choose Innerwink and tap Cancel. Do this before you delete the app, or you may keep being charged.

Delete only your choices

If you only want to clear your history, you can swipe a single choice away in History, or use "Delete all my choices" under Profile > Settings > Privacy and data. Your account and preferences stay.

Cannot open the app?

Innerwink accounts are anonymous and have no email address, so we cannot find your account from an email. The in-app flow is the way to delete it. If it fails or you cannot open the app, contact support using the details at the end of this page or the Help and support option, and we will help.